The Resort is open Wednesday through Sunday. Pool and Cave access is for hotel guests only. The pools remain closed to the public until further notice.

During these unprecedented times, we are working hard to implement ever-changing Guidelines and Protocols to ensure the safety and cleanliness of every aspect of our hotel. 

We want to thank our valued guests for putting your trust in us to provide you a clean, safe, and pleasant hotel stay. Our teams have been working diligently to stay on top of ever-changing Health Canada and BC's Ministry of Health guidelines regarding COVID-19 protocols, and we would like to share with you the following practices we have implemented for your peace of mind and enjoyment of our facilities.

View COVID-19 Safety Plan

Protecting where you relax and recharge.

The safety and well-being of our guests and staff is our top priority so we have adopted an advanced surface protection initiative to ensure your comfort and peace of mind. All surfaces at our hot springs resort have been protected with the Integral Surface Protection (ISP) Program. This program is powered by Aegis Microbe Shield, which is approved by Health Canada since 1979 as a durable antimicrobial. It provides 24/7 protection of ALL surfaces against microbes and pathogens.

The Integral Surface Protection Program is chemical-free, 100% safe and long-lasting way to keep all surfaces at our resort cleaner and safer, in addition to the cleaning practices we already have in place. Our enhanced cleaning protocols together with the ISP is our commitment to the highest standards of cleaning and sanitation.

  • Disinfecting rooms, dining areas, leisure spaces and any high touch point areas
  • Integral Surface Protection Program applied across all surfaces in our resort
  • All our efforts comply with the most current public guidelines
If you would like to know more about how the Integral Surface Protection Program works, view the videos below.

If you have any questions about our newly enhanced practices of cleaning and sanitation, please connect with us.

Looking forward to seeing you again!